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New: the Higher Education Practice, led by Dr. Robbyn Wacker.

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SOLUTIONS

Developing 

Effective Learning

Your organization needs learning that builds knowledge and capability, delivers value to your audience, and keeps pace with changing needs.  

We design learning experiences that improve performance and create value, from learning strategy and curriculum design through development, delivery, and evaluation.

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Effective learning builds capability, strengthens performance, and creates value for employees, members, and the organizations that serve them. We help you build the right learning approach, from strategy and curriculum design to complete programs, digital learning, delivery, and evaluation, with results that continue well beyond the engagement.

AT A GLANCE

Learning Strategy  

Curriculum & Learning Program Development  

On-Demand eLearning

Assessments & Evaluation 

  • What is it?

    A strong learning strategy connects what your audiences need to learn with what your organization is trying to accomplish. Whether you are developing employees, educating members, or building professional learning programs, we help you determine what learning is needed, how it should fit together, and where to invest to create the greatest value and impact.  

    When to choose this? 

    When your learning programs have grown without an overarching strategy, your audiences or their needs are changing, or you need a clearer roadmap for where to invest, what to build, and how your learning offerings should work together.  

    What are the benefits?

    A clear connection between organizational strategy and the capabilities needed to deliver it

    Greater clarity about what learning to offer, improve, expand, or retire

    Learning connected to the competencies, skills, and knowledge people need

    A more cohesive learning ecosystem rather than disconnected programs and courses

    Better use of learning investments, internal resources, and existing content 

    Stronger alignment between learning, performance, professional development, and organizational goals

    A roadmap for evolving learning as needs and priorities change 

    How do we work?

    Start by understanding your organization, audiences, existing learning portfolio, desired outcomes, and future needs

    Assess current learning programs, content, capabilities, and gaps to identify what is working and where opportunities exist  

    Conduct learning needs assessments, competency and skills mapping, audience research, and stakeholder engagement as needed

    Develop a customized learning strategy and roadmap, from focused recommendations to a comprehensive learning ecosystem

    Bring experienced learning strategists and specialists matched to the needs of the engagement

    Work alongside your internal team to extend its capacity or provide comprehensive support when additional expertise and resources are needed  

    Connect learning to competencies, career or professional pathways, performance expectations, certification, or other organizational priorities as appropriate

    Support implementation, communication, and stakeholder adoption, or prepare your team to carry the strategy forward

  • What is it?

    Great learning starts with understanding what people need to know and be able to do. We design and develop engaging learning programs grounded in real-world challenges , from individual courses and curriculum to certification, professional development, and comprehensive learning programs. We can build something new, strengthen what already exists, or help transform existing content into a more effective learning experience.  

    When to choose this? 

    When you need to create, update, or expand learning for employees, members, customers, or other professional audiences. Whether you are building a new curriculum, developing a certification or professional development program, modernizing existing content, or addressing a specific knowledge or skills gap, we can help. 

    What are the benefits?

    A clear connection between organizational strategy and the capabilities needed to deliver it

    Greater clarity about what learning to offer, improve, expand, or retire

    Learning connected to the competencies, skills, and knowledge people need

    A more cohesive learning ecosystem rather than disconnected programs and courses

    Better use of learning investments, internal resources, and existing content 

    Stronger alignment between learning, performance, professional development, and organizational goals

    A roadmap for evolving learning as needs and priorities change 

    How do we work?

    Start by understanding your organization, audiences, existing learning portfolio, desired outcomes, and future needs

    Assess current learning programs, content, capabilities, and gaps to identify what is working and where opportunities exist  

    Conduct learning needs assessments, competency and skills mapping, audience research, and stakeholder engagement as needed

    Develop a customized learning strategy and roadmap, from focused recommendations to a comprehensive learning ecosystem

    Bring experienced learning strategists and specialists matched to the needs of the engagement

    Work alongside your internal team to extend its capacity or provide comprehensive support when additional expertise and resources are needed  

    Connect learning to competencies, career or professional pathways, performance expectations, certification, or other organizational priorities as appropriate

    Support implementation, communication, and stakeholder adoption, or prepare your team to carry the strategy forward

  • What is it?

    Effective digital learning is more than putting content online. We design and develop engaging, accessible eLearning and mobile learning experiences that give employees, members, and other audiences the flexibility to learn when and where they need it. From short, focused learning to comprehensive online courses, every experience is built around the audience and the desired learning outcomes.

    When to choose this? 

    When you need to create new digital learning, modernize existing courses, expand access to education, or transform content into an engaging online experience that can reach learners wherever they are.

    What are the benefits?

    Flexible learning that can reach audiences wherever and whenever they need it  

    Engaging, interactive experiences designed to sustain attention and reinforce learning  

    Scenario-based activities, case studies, assessments, simulations, video, and other interactive elements when they add value  

    Consistent learning experiences that can scale across employees, members, customers, or other audiences  

    Digital learning that can stand alone or integrate into a broader curriculum or blended learning program

    Accessible, mobile-friendly experiences designed around how people actually learn and work  

    Experienced instructional design, development, project management, and quality assurance from concept through launch 

    How do we work?

    Start with the desired outcomes, audience, and content before determining the right technology or delivery approach  

    Recommend the appropriate mix of eLearning, mobile learning, microlearning, video, virtual learning, and other digital formats based on the need

    Work within your existing learning platform or help identify technology that fits your organization; our approach is technology agnostic  

    Use a structured instructional design process to map the learner experience before development begins  

    Transform existing materials or develop new content into engaging digital learning experiences  

    Incorporate scenarios, case studies, assessments, simulations, video, animation, and other interactive elements where they strengthen the learning  

    Design with accessibility, usability, and mobile delivery in mind  

    Provide instructional design, development, project management, testing, and quality assurance through launch

    Support the piece you need or manage the complete process from initial concept through finished course delivery 

  • What is it?

    Effective learning should produce meaningful results. We help organizations determine what success looks like, measure whether learning is achieving its intended outcomes, determine whether learning is building the capabilities your organization needs to advance its strategic priorities, and use the findings to strengthen programs and guide future investment. From learner experience and knowledge gained to behavior change and organizational impact, we help you understand what is working and where there are opportunities to improve.  

    When to choose this? 

    When you need to understand whether your learning programs are delivering the intended results, demonstrate their value to stakeholders, identify opportunities for improvement, or make informed decisions about where to invest next.  

    What are the benefits?

    Clear measures of success tied to learning and organizational goals 

    Better understanding of learner experience, knowledge gained, application, and impact 

    Data and insights to demonstrate value to leaders, boards, members, sponsors, and other stakeholders 

    Greater clarity about which programs to strengthen, change, expand, or reconsider  

    Evidence to inform future investment in learning and professional development  

    Measurement approaches tailored to your audiences, programs, and available resources  

    Stronger alignment between learning outcomes, competencies, and certification requirements

    How do we work?

    Start by defining what success looks like and identifying the outcomes that matter most to your organization and audiences  

    Connect learning objectives and program outcomes to meaningful measures of performance and impact  

    Design practical evaluation strategies using the right combination of quantitative and qualitative methods

    Develop surveys, assessments, knowledge checks, interviews, focus groups, supervisor or mentor feedback, and other measurement tools as appropriate 

    Evaluate findings to identify patterns, gaps, opportunities, and areas for improvement  

    Connect learning and assessment to competencies, certification requirements, or professional standards when appropriate 

    Translate findings into clear insights and recommendations that leaders and stakeholders can use  

    Support implementation of the measurement approach or equip your team with the tools and processes to carry it forward 

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