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New: the Higher Education Practice, led by Dr. Robbyn Wacker.

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SOLUTIONS

Building

Sustainable Organizations

Your leadership team is in meetings all day with no room left to execute.

We align and focus the organization so senior leaders get their time back for strategic work.

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Sustainable organizations need more than a good strategy. We help align your people, processes, and priorities so leaders can build capacity, navigate change, and move the organization forward, with results that continue well beyond the engagement.  

AT A GLANCE

Strategic Planning

Team and Meeting Facilitation

Employee and Stakeholder Engagement

Process Improvement

Leadership Development

Executive Coaching

  • What is it?

    Whether you need to look to the future as an organization, empower your leadership team to plan for a critical business initiative, or change course as a result of an unexpected event, strategic planning provides a unique opportunity to take a careful look at your organization and what it will take to move to the next level. Effective strategic planning requires you to determine what the future of your organization will look like, to clearly identify what resources will be required to ensure success, and to develop a plan of action to execute on your new priorities. 

    When to choose this? 

    When you need greater clarity about where your organization is going, stronger alignment around priorities, or help tackling the challenges and opportunities that may be holding you back from what is next.  

    What are the benefits?

    Clearer vision, direction, and priorities  

    Stronger leadership alignment and accountability  

    Greater organizational capacity to grow and adapt  

    More engaged and effective teams

    Better alignment of people, processes, and strategy

    Lasting improvements that continue beyond the engagement 

    How do we work?

    Pull together the right group of internal stakeholders who can speak to the strategic direction of the organization 

    Serve as catalysts who collaborate and engage with the planning team

    Facilitate the group through a proven process that results in an actionable plan 

    Help the group get to clarity on the right desired outcomes, identify strengths and challenges, and solve any obstacles 

    Collaboratively create a specific plan that includes vision, mission, values, areas of focus, strategic goals, and actions needed 

  • What is it?

    Whether you are planning a one-day retreat, have a team that needs help to move forward with a critical business initiative, or want to hold a dynamic all-staff meeting, an outside facilitator can serve as a catalyst to make quick progress and move groups forward. An experienced outside facilitator brings new ideas and best practices to the table, ensures that everyone is actively participating in the right activities, and makes teams more resourceful and productive. 

    When to choose this? 

    When you have an important meeting or retreat that needs to produce meaningful outcomes, or when your team needs dedicated space to step back, strengthen relationships, align, and move forward together.

    What are the benefits?

    Leaders can participate fully rather than manage the meeting  

    Independent facilitation that challenges thinking and brings an outside perspective  

    Meaningful team building while addressing real organizational priorities  

    Stronger relationships, trust, and collaboration across the team  

    Greater understanding of team dynamics, communication styles, and strengths  

    Clearer priorities, commitments, and accountability  

    ​More productive dialogue and collaborative decision making  

    Stronger alignment and momentum after the meeting ends 

    How do we work?

    Collaboratively identify your desired outcomes, and then prepare just the right agenda with just the right activities to meet those outcomes

    Work to identify and gather the right internal stakeholders for the meeting - who needs to be there and why 

    When appropriate, interview a cross-section of stakeholders in advance to uncover common themes, challenges, and/or topics for the meeting 

    Bring proven facilitation techniques, activities, and approaches to decision making, to managing conflict, and to helping the group take action

    As needed, provide organizational, team, and/or individual assessments to support team building and group decision making 

    Ask probing questions and listen actively, without assumptions or predetermined answers 

    Empower the group to make observable progress and experience results 

  • What is it?

    You have to get the right people involved in any organizational change or new initiative, so that you can both solicit input from them and, by actively engaging them, ensure buy-in and long-term success for the change or initiative. Reaching out to a broad spectrum of both internal and external stakeholders (including employees, customers, suppliers, partners, and your leadership team and/or board) allows you a clear picture of any challenges, opportunities, and insights that you can use to support next steps for your critical initiatives. 

    When to choose this? 

    Recommended if you have a critical strategic initiative or organizational change that will require buy-in from a broad spectrum of internal and external stakeholders. 

    What are the benefits?

    Reduces resistance to a change or upcoming challenge 

    Gathers input from a wider spectrum of people beyond those actively involved in planning for the project 

    An impartial outside facilitator means honest and candid feedback is collected 

    Vehicle for soliciting broad-based feedback early and throughout the change or plan

    How do we work?

    Identify key groups of internal and external stakeholders for outreach 

    Recommend and implement a series of outreach strategies, which could include focus groups, interviews, and/or surveys 

    Use best-in-industry assessments as third-party validations of stakeholder interest and engagement 

    Quickly and impartially gather critical data from large groups of people 

    Share key themes and challenges with leadership and project teams 

    Recommend changes and/or enhancements to the project for better success 

    Prepare communication and implementation plans, and draft communications to enhance stakeholder engagement 

  • What is it?

    The way work gets done can either move an organization forward or get in its way. We help organizations examine the processes, roles, decision points, and ways of working that shape day-to-day performance. Working with the people closest to the work, we identify what is working, where things are getting stuck, and practical changes that can make the organization more effective

    When to choose this? 

    When processes have not kept pace with your organization's growth or changing needs, work is more complicated than it should be, or people are unclear about how decisions get made and work moves forward. Process improvement can also help when teams experience recurring bottlenecks, duplication, inconsistent practices, or challenges working across functions.

    What are the benefits?

    Clearer, more effective ways of working  

    Greater organizational capacity

    Better coordination across teams and functions 

    Clearer roles, ownership, and decision-making

    Less duplication and unnecessary work

    Greater consistency and accountability

    Processes that better support organizational priorities 

    Increased capacity for the organization 

    Shorter cycle times and/or project completion

    Improved employee morale 

    Enhanced customer loyalty 

    Greater productivity 

    How do we work?

    We start by understanding how the work actually happens, not simply how it is supposed to happen. We engage the people closest to the process to identify what is working, where breakdowns occur, and what may be contributing to them. 

    Depending on the need, we help clients examine workflows, roles and responsibilities, decision points, handoffs, operating practices, and accountability. We facilitate the conversations needed to evaluate alternatives and design practical improvements that fit the organization. 

    The goal is not to introduce a process for the sake of process. It is to create simpler, clearer, more effective ways of working that help people do their jobs and the organization accomplish what matters most. 

Creating

Impactful Leaders

Strong organizations need a shared understanding of what leadership means and the systems and development to make it real. We help current leaders, leadership teams, and emerging high-potential leaders build the strategic capabilities to act with confidence, respond resourcefully to challenges, and create lasting organizational impact. 

  • What is it?

    Strong leaders are developed intentionally. We design leadership development experiences that help leaders better understand themselves, build practical skills, strengthen how they lead others, and apply what they learn to real challenges inside the organization.


    Programs are customized to your leaders, culture, and goals, with an emphasis on lasting behavior change and  meaningful improvement across individuals, teams, and the organization. 


    Depending on your needs, the work may include defining what effective leadership means in your organization, developing current leaders, strengthening leadership teams, or preparing emerging and high-potential employees for greater responsibility. 

    When to choose this? 

    When you need greater clarity and consistency about what effective leadership looks like, want to strengthen current leaders or leadership teams, or build a stronger leadership pipeline. Leadership development can also help when growth, succession, or change requires leaders to work differently. 

    What are the benefits?

    More confident, capable, and self-aware leaders

    Practical leadership skills applied to real work

    Stronger communication, collaboration, and decision making

    More aligned and accountable leadership teams

    A stronger pipeline of leaders prepared for what is next

    Lasting improvement at the individual and team levels that strengthens organizational effectiveness 

    How do we work?

    Build customized leadership development programs delivered over time to create meaningful and lasting growth  

    Bring practical leadership tools, best practices, and resources that leaders can immediately apply 

    Integrate assessments, when appropriate, to deepen understanding of individual and team communication styles, strengths, and behaviors  

    When needed, help define what effective leadership means in your organization and translate it into clear competencies, behaviors, and expectations 

    Introduce and practice new skills throughout the program, building on lessons learned and application between sessions  

    Use real workplace challenges as part of the learning experience, connecting development directly to the work leaders are doing  

    Incorporate team projects, when appropriate, to address real organizational priorities while developing leadership skills  

    Create accountability for leaders to set goals, make commitments, take action, and reflect on progress throughout the program 

  • What is it?

    Executive coaching provides leaders with dedicated space to step back, gain perspective, and focus on what will make them more effective. Our coaches serve as trusted thought partners, helping leaders build on their strengths, address challenges, develop new capabilities, and turn insight into meaningful action.

    When to choose this? 

    When a valued leader is taking on greater responsibility, navigating change or transition, facing a specific leadership challenge, or ready to take their effectiveness to the next level.

    What are the benefits?

    Greater clarity, focus, and self-awareness 

    Increased confidence and effectiveness as a leader  

    Stronger communication, decision making, and relationships  

    New approaches to real leadership and organizational challenges  

    Clear goals, commitments, and accountability for actio

    Dedicated time and perspective to focus on professional growth  

    Sustainable changes in leadership behaviors and performance 

    How do we work?

    Establish clear coaching goals based on the leader’s priorities, role, and organizational context

    Conduct confidential one-on-one coaching sessions over several months, creating continuity, accountability, and opportunities to apply learning between sessions  

    Focus coaching on real leadership opportunities and challenges the individual is navigating 

    Integrate assessments, when appropriate, to deepen self-awareness and identify communication styles, strengths, behaviors, and development opportunities  

    Introduce practical tools and approaches tailored to the leader’s needs, from communication and delegation to team leadership, strategic thinking, decision making, and prioritization  

    Establish specific goals and commitments, with regular reflection on progress and adjustments along the way  

    Coordinate with the organization or sponsor, when appropriate, to align coaching outcomes with broader leadership and organizational goals while maintaining the confidentiality of the coaching relationship 

KEEP EXPLORING

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Advancing

Higher Education

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Developing

Effective Learning

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